PowerZap WhatsApp for Bitrix24 by Kory

Use WhatsApp inside Bitrix24 for customer communication and follow-ups.

PowerZap by Kory helps businesses communicate with customers and leads via WhatsApp directly fr om the CRM. It brings incoming and outgoing WhatsApp communication into Bitrix24 so teams can manage conversations, follow-ups, and interaction history in one place.

Why businesses use it?
Businesses use this integration to make WhatsApp part of their CRM workflow instead of handling customer communication outside the system. It is especially useful for teams that want faster prospecting, clearer communication history, and more consistent follow-up activity.

Business value
• Send WhatsApp messages directly from Bitrix24 CRM
• Read incoming customer messages on the CRM screen
• Keep communication history updated in the contact record
• Use push notifications to support more active prospecting
• Send broadcast messages or automate communication sequences

Common use cases
• Start and continue customer conversations from Bitrix24
• Manage incoming WhatsApp replies without leaving the CRM
• Run follow-up or prospecting communication with faster notifications
• Use broadcast messages for structured outreach
• Keep a full interaction history attached to each contact

How it works?
After installation, the app connects WhatsApp communication to Bitrix24. Your team can send messages from CRM, receive replies on the CRM screen, and keep the communication history stored in the relevant contact details. Businesses can also use push notifications and automated or broadcast messaging as part of their workflow.

FAQ

• Can the team send messages directly from Bitrix24?
  

Yes. The current page says users can write and send messages directly from CRM to any WhatsApp number.

• Can we receive incoming messages inside Bitrix24?
  

Yes. The app states that incoming messages can be received and read on the CRM screen.

• Does it support automated or broadcast communication?
  

Yes. The page mentions broadcast messages and automated messaging sequences.

• Where is the history stored?
  

In the contact details form within the CRM and in the Bitrix24 Contact Center conversations.

Plans for the app starting at $52/month!